Complete Paint Repair Solutions

Non-Fault Accident Car Repairs

Non-Fault Insurance Car Repairs in Grimsby & Cleethorpes

Involved in a road accident that wasn’t your fault? Stop. You do not have to claim on your own insurance policy.

At CPRS (Grimsby) Ltd, we specialise in managing non-fault insurance car repairs for drivers across Tetney, Grimsby, Cleethorpes, and North East Lincolnshire. We understand the shock and frustration of a collision, especially when it was caused by someone else’s negligence.

Most drivers assume their first call must be to their own insurer. However, doing so can often lead to you paying your policy excess upfront and potentially harming your no claims discount. As your local, independent body shop, we manage car repairs for non-fault drivers. We prioritise your best interests, ensuring your vehicle is repaired to the highest safety standards, not just the cheapest price dictated by an insurance network.

Why Choose CPRS for Non-Fault Insurance Car Repairs?

When you choose CPRS (Grimsby) Ltd, you are choosing over 80 years of combined industry experience. We are not a faceless national call centre; we are a local business in Tetney that cares about our reputation and our customers.

1. No Excess to Pay

Because the accident was not your fault, the cost of repairs should be covered entirely by the at-fault driver’s insurance. When managed correctly, you should not have to pay your own policy excess.

2. Protect Your No Claims Bonus

Claiming on your own policy often puts your No Claims Discount (NCD) at risk, even if you weren’t to blame. By handling the car repairs directly or through accident management channels, we help safeguard your hard-earned bonus.

3. We Keep You Mobile

Being without your car is a nightmare. We provide access to courtesy vehicles while yours is in our workshop, minimising disruption to your daily life.

4. Quality Over Speed

Insurance-approved repair networks often work to tight targets and slashed budgets. At CPRS, we are driven by quality. We take the time to repair your vehicle properly, using state-of-the-art equipment and high-quality parts.

Know Your Rights: The “Right to Choose”

After an accident, your insurer will often try to “steer” you toward their own “Approved Repairer.” However, you are entitled to choose who repairs your vehicle. By insisting on CPRS (Grimsby) Ltd, you ensure your car is fixed by local experts in Tetney who you can visit, talk to, and trust.

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Frequently Asked Questions

Why should I choose you over my insurer's approved garage?

Quality and safety. Insurer approved networks are often pressured to complete car repairs as cheaply and quickly as possible. As independent specialists, we work for you, not the insurance company. We refuse to cut corners, ensuring your car body repair returns the vehicle to its pre accident safety standard.

Do I have to use the repairer my insurance company suggests?

No. This is the most common myth in car insurance repairs. Legally, you have the right to choose who fixes your vehicle. Insurers often direct you to their approved centres to cut their own costs, not to ensure the best result for you. You are fully entitled to insist on CPRS (Grimsby) Ltd for your accident repairs to ensure high-quality workmanship.

Can the insurer refuse to pay if I use CPRS?

No. They cannot refuse to pay reasonable repair costs just because you chose your own garage. We deal with insurance engineers daily and know exactly how to present your claim to ensure it is authorised quickly.

What if the other driver drives off or is uninsured?

This complicates things, but we can still help. In these cases, you may need to claim on your own comprehensive policy. However, you can still choose CPRS as your repairer to ensure the work is done at the best quality to its pre accident condition.

Who pays for the car repairs if the accident wasn't my fault?

If the accident was clearly the other driver's fault, you should not have to pay a penny. We manage the claim directly with the at-fault party's insurer. This means the cost of the car repairs, parts, and labour is covered by them, and you usually do not have to pay your policy excess.

Core Values

Our Commitment to Excellence and Integrity

CPRS Grimsby workshop exterior showing the professional repair facility

Quality Craftsmanship

We pride ourselves on delivering high-quality repairs, using skilled techniques and quality materials to ensure long-lasting results.

Customer Focus

Our customers are at the heart of everything we do, and we strive to provide a friendly, supportive service tailored to their needs.

Integrity and Transparency

We uphold integrity in all our dealings, offering clear communication and no-obligation estimates to ensure complete customer trust.

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